April 25, 1999
Rodney Burnham
Objective
Seeking long-term employment that is challenging and offers the chance to learn and advance.
Software Experience
DOS, Windows 3.1, Windows 95 (Ver. osr1, osr2), MS Office Pro, MS Office 97, MS Publisher, MS Works, MS Fax, Quicken, Quickbooks Pro, Lotus CCMail, Lotus Smart Suite, Lotus 1,2,3, Bitware, Delrina Winfax Pro 7.5, Netscape Navigator, Netscape Communicator, Internet Explorer, GroupWise, Winzip, Windows NT, Server Manager, Remote Access, DCHP Manager
Hardware Experience
I am experienced in designing and custom building computer systems for home and business operations, including servers, workstations, PC's and installing and configuring the following:
Motherboards, Cases, Power Supplies, CPU’s, Ram, Modems, Video Cards, CD-ROM’s, Monitors, Printers, Scanners, Floppy Drives, Hard Drives and Sound Cards and network cards.
Other Skills
Bookkeeping, customer service, communication skills, faxes, copiers, printers, inventory, scheduling and typing 50 wpm.
Employment History
Enterprise Solutions March 1999/Current
Contracted for The Associates. Team Leader for a 28,000 computer DHCP Rollout project. Working with NT 4.0 Servers/Workstations, Windows 95, Windows 98 and Sun Workstations
Adecco TAD Technical October 1998/March 1999
Contracted at JC Penney's. Supporting the Software/Hardware requirements for the 1350 JC Penney's Department Stores. Completed PSI Training Class, CPOS Training Class, Baseline Training Class and receive perfect attendance awards.
Systech Retail Systems May 1998/October 1998
Contracted to Build IBM Servers and PC/Registers for the Petco Stores.
Software Of The Future/Marketforce March 1998/May 1998
I.S. Department. Implementations of Custom built software. Installing and configuring the software to meet the customers specific needs. Writing scripts, Using the companies’ own programming language and Visual Basics. Other duties include, designing and implementing a calendar database in MS Outlook
For the scheduling of the entire I.S. Department and beta testing their new SQL Version of their software.
National Tech Team/AST/Manpower March 1997/February 1998
Provided first level telephone support for clients utilizing various hardware, DOS, Windows 95, Windows 3.1, and bundled software included with the AST computers.
Provided second level telephone support to help desk technicians, directly to some clients, computer repair technicians, and for hearing impaired customers utilizing a third party calling service. Also provided direct computer support through the Lifeline Phone Support.
Rodney’s Computer Service November 1996/Present
Owner/Sole Proprietor. Custom built PC’s to meet the customers’ specific needs. Phone support, service calls and all aspects of upgrading and troubleshooting hardware and software issues.
Texas Striping, Inc. May 1986/November 1989
Office Manager. Duties include: Accts. Payable, Accts. Receivable, Payroll, inventory, scheduling, ordering.
Phase III, Inc. November 1989/March 1997
Disk Jockey. Playing various formats and types of music for customers ranging in ages between 21 and 75 years old. Purchasing and inventory on all music and equipment
Education
References available upon request